Lauren Latshaw joined the Eastern Carolina Council of Governments in March of 2023 as a Regional Long-Term Care Ombudsman. She brings a strong work ethic and a background that includes many years of assisted living and healthcare experience to this agency.

Prior to joining Eastern Carolina Council, Lauren received her assisted living administrator license and worked with both memory care and assisted living residents.  She is excited to be able to bring her love for the aging population to the ombudsman role, and her passion is assisting those with dementia.

Originally from Pennsylvania, Lauren received an Associate in Specialized Business Degree in Secretarial Science from Yorktowne Business Institute in York, PA.  After moving to New Bern 15 years ago, she received another Associate degree from Craven Community College and has also attended Eastern Carolina University.  Her Bachelor degree is in Healthcare Administration from North Carolina Wesleyan College.

In the role of Ombudsman, Lauren advocates for the rights of residents in Long Term Care. She investigates and works to resolve complaints related to medical and personal services provided to facility residents. She works with facilities, their residents and staff, family members, concerned citizens and government to protect the rights of residents and provide information on the long-term care system.

Lauren has two dogs, Jacob and Hazel.  She is a volunteer with the Colonial Capital Humane Society and can generally be found at their events with her foster dog(s).