DIGITAL NAVIGATOR
WHAT IS A DIGITAL NAVIGATOR? A Digital Navigator is a facilitator, trainer, collaborator, and advocator of digital equity for older adults.
The Area Agency on Aging Digital Navigator works in communities to create programs and provide services that meet specific needs by helping older adults develop local-driven solutions. While the focus of the Digital Navigator is on older adults, ideally the impact will go beyond older adults to improve digital equity for all members of the communities and counties with the recognition that they will be the older adults of the future.
The grant for digital navigators was awarded to the Center for Digital Equity (CDE) at Queens University of Charlotte by the North Carolina Department of Health and Human Services, Division of Aging, resulting in an initiative titled “Ageless Access Principal Digital Navigation (AA-DN), a collaboration between the Center for Digital Equity and the Division of Aging.
A more detailed explanation of the initiative can be found at:
Digital Navigators Can Help Older Adults …
- FIND out where to purchase your own digital device & assist with set up and use
- SIGN UP for low-cost home internet & access to affordable digital services
- TROUBLESHOOT basic technology issues
- LOCATE an online digital skills class or get connected to classes in your community
- TEACH digital skills in person such as using healthcare portals & telemedicine services
- FACILITATE the use of digital technology & online resources to stay connected to family and friends
For further Information & Resources Contact
Eastern Carolina Council Area Agency on Aging
Dr. Cynthia Livingston, Digital Navigator
252-638-3185, Ext 3016 / 252-671-7553
clivingston@eccog.org
